FAQs

Will my personal details be shared?

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No, not at all. Clubmatch is dedicated to safeguard members whose details are protected within the app.

 Does this effect our current club management system?

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No. Clubmatch is unique booking and court management system which drives engagement, retention and help grow your club. Your club management system will still be used to set up membership and have all your clubs' policies and procedures. Clubmatch is the way your members will interact with all aspects of your club when arranging a game, booking a court, a coach and communicating with you.

How do people decide what level to start from?

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We leave that down to the individual to decide. Within the app there is a simple explanation of what a player should be able to do to be a certain level. Through game play Clubmatch will adjust the levels in line with other club members and so will soon level out correctly.

If our club uses Clubmatch, do our coaches have to?

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Coaches will use the booking system to book courts. It is up to the coach to make themselves available for members to see teaching slots and receive the benefits Clubmatch can offer.

Is it difficult to set up if we decide to take it?

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No. Clubmatch is here to shoulder most of the set for clubs and its members. Through a very simple process, your new Clubmatch club will be up in no time.

There are other booking systems and apps out there. How is Clubmatch different?

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Thats correct. There are tennis court booking and management systems out there, but Clubmatch is very different. We look at improving all aspects within a club. We enhance every single member's experience of a tennis club. From beginner to club champ, and from new member to been there done that and got the t-shirt. We give a coach the opportunity to promote themselves to all at their club and run a more successful business. Members happy, coaches happy, and a committee and local community happy that they have a thriving and busy tennis club. All from one platform.

Can Juniors use the app?

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Juniors can get the app but through a legal guardian. We at Clubmatch take safeguarding seriously and would like to ensure that all communication is monitored through an adult.

Does this work with my LTA World Tennis Number (WTN)?

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Clubmatch are committed to working in conjunction with the LTA providing results to all games submitted to ensure we promote the WTN alongside the gamification results in the app.

So, who pays for Clubmatch at your club?

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Clubmatch is paid for by the tennis clubs. For a club to receive all the benefits that the Clubmatch app can give them, it requires all members to be using it. This is why the club takes on the application for the members to use as part of their membership. Once your club has Clubmatch, whether you are the chair, a coach or a member, you will be thinking,’ why didn't we have this sooner.

Still have questions? Email us at info@clubmatch.co.uk