LTA-registered clubs onboarding in 2026 receive a 10% discount
00d 00h 00m 00s
Expires 31 Dec 2026. See pricing or book a demo.
Our advantages

For The Committee:

Our advantages

For Players:

Switching to Clubmatch is straightforward

Moving to a new platform can feel like a big decision. We've made the process as simple and supported as possible – so your committee feels confident and your members barely notice the change.

1

Book a demo & discovery

See Clubmatch in action, tell us about your club and ask any questions. We'll talk through what matters to you and how Clubmatch could work for your club. No commitment.

2

Follow the guided setup

Our simple setup wizard guides you through getting your club ready, step by step. Work through everything at your own pace, with Clubmatch support available throughout the process.

3

Your club goes live

You decide when you're ready to switch. Go live at your pace, with everything in place for your members and ongoing Clubmatch support once you're up and running.

We're with you throughout – not just at the start.

Clubmatch Support

We want getting started with Clubmatch, and getting help when you need it, to be straightforward. Our support journey is designed to give clubs quick access to the right level of help while making sure there is always a route to speak to someone when needed.

Getting Started

Every club is guided through an onboarding journey designed to help administrators configure their club and get ready to launch. For most clubs, this should provide everything needed to get started. If additional help is required, paying Clubmatch clubs can access onboarding support at no additional cost.

Free clubs can also get started through our self-service onboarding journey, with optional assisted setup available for clubs that would like additional hands-on help.

Our Support Journey

1

Knowledge & How2

Self-Service Answers

Access our growing library of How2 guides, FAQs and support information to quickly find answers to common questions.

2

Clubmatch AI Support

AI-Assisted Guidance

Use our AI-assisted support to ask questions, find relevant guidance and work through common Clubmatch queries.

3

Online Support

Book a Support Consultation

If further help is needed, book an online support consultation with the Clubmatch team.

4

Customer Success

Going Beyond Support

Our relationship with clubs goes beyond resolving support questions. Customer Success reviews help clubs understand how they are using Clubmatch and identify opportunities to get more value from the platform.

5

Customer Success Visits

On-Site Partnership

Where appropriate, we can work directly with clubs through onsite Customer Success visits, helping with adoption, engagement and making the most of Clubmatch across the wider club.

Our Approach

Give clubs the tools to find answers quickly, provide access to real people when they need additional help, and build an ongoing relationship that helps clubs get more from Clubmatch.

Self Service → AI Assistance → Human Support → Customer Success → Club Partnership
"Making sure clubs could continue using ClubSpark was always a priority during development. Clubmatch integrates seamlessly as your booking and court management layer – and the switch is simple, logical, and easy to set up. That was really important to us."
Kevin Rand

Clubmatch co-founder and long-time club chair

FAQs

Will my personal details be shared?

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No, not at all. Clubmatch is dedicated to safeguard members whose details are protected within the app.

 Does this effect our current club management system?

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No. Clubmatch is unique booking and court management system which drives engagement, retention and help grow your club. Your club management system will still be used to set up membership and have all your clubs' policies and procedures. Clubmatch is the way your members will interact with all aspects of your club when arranging a game, booking a court, a coach and communicating with you.

How do people decide what level to start from?

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We leave that down to the individual to decide. Within the app there is a simple explanation of what a player should be able to do to be a certain level. Through game play Clubmatch will adjust the levels in line with other club members and so will soon level out correctly.

If our club uses Clubmatch, do our coaches have to?

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Coaches will use the booking system to book courts. It is up to the coach to make themselves available for members to see teaching slots and receive the benefits Clubmatch can offer.

Is it difficult to set up if we decide to take it?

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No. Clubmatch is here to shoulder most of the set for clubs and its members. Through a very simple process, your new Clubmatch club will be up in no time.

There are other booking systems and apps out there. How is Clubmatch different?

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Thats correct. There are tennis court booking and management systems out there, but Clubmatch is very different. We look at improving all aspects within a club. We enhance every single member's experience of a tennis club. From beginner to club champ, and from new member to been there done that and got the t-shirt. We give a coach the opportunity to promote themselves to all at their club and run a more successful business. Members happy, coaches happy, and a committee and local community happy that they have a thriving and busy tennis club. All from one platform.

Can Juniors use the app?

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Juniors can get the app but through a legal guardian. We at Clubmatch take safeguarding seriously and would like to ensure that all communication is monitored through an adult.

Does this work with my LTA World Tennis Number (WTN)?

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Clubmatch are committed to working in conjunction with the LTA providing results to all games submitted to ensure we promote the WTN alongside the gamification results in the app.

So, who pays for Clubmatch at your club?

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Clubmatch is paid for by the tennis clubs. For a club to receive all the benefits that the Clubmatch app can give them, it requires all members to be using it. This is why the club takes on the application for the members to use as part of their membership. Once your club has Clubmatch, whether you are the chair, a coach or a member, you will be thinking,’ why didn't we have this sooner.

Still have questions? Email us at info@clubmatch.co.uk